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InnoK · Civic Lab

The laboratory of participation

Where shared decisions are made.

About us in brief

InnoK's participation laboratory

CivicLab is one of the three laboratories of the InnoK Knowledge Management Institute. While UrbanLab develops urban systems and LivingLab carries the methodology and research, CivicLab pursues a single question: how can residents be made meaningful participants in shaping shared matters and preparing decisions in their own environment.

We don't run opinion polls. We don't hold town-hall meetings where people voice their complaints and then go home. We build processes that end in a decision that gets implemented — with randomly selected participants reflecting the district's main demographic characteristics, a moderated deliberative debate and expert background materials.

More about CivicLab

Plenary session of a community meeting in Budapest's 18th district
Community meeting, Budapest 18th district

Community Meeting

Where the district's residents shape shared decisions

Randomly selected residents sit down together to form their position on a specific district matter — with expert support.

Next meeting

4th community meeting — expected 3–4 October 2026. · Venue: 1184 Budapest, Üllői út 400., the council chamber. · The organisers want to recognise everyone's participation: participants are welcomed with a gift voucher, a gift and full catering.

Our services

What we offer local governments and organisations

Organising a community meeting

The full process from framing the topic, through selecting participants, to the closing recommendation.

Focus groups and in-depth interviews

Qualitative research for when you need to understand what lies behind the numbers.

Moderation and facilitation

Tense topics, multi-stakeholder negotiations — with neutral, trained moderation.

All our services

How we work

The five steps of the participatory process

Participation is not an event but a process. These five steps are what distinguish genuine engagement from a token consultation.

01

Framing the question

We phrase a question the decision-maker is genuinely willing to answer.

02

Selecting participants

Stratified random sampling, so the group reflects the community.

03

Learning

Balanced background materials and experts — from several perspectives.

04

Deliberation

A moderated debate where participants also hear each other's arguments.

05

Recommendation and feedback

A written recommendation, and a public answer on what was actually implemented.

3
Community meetings held
15
Proposals submitted to the local government
50+
Residents who spoke up in focus groups

Our projects

What are we working on right now?

Participants at an ongoing community meeting

Featured project

Next meeting: the 4th community meeting

Expected 3–4 October 2026. Venue: 1184 Budapest, Üllői út 400., the council chamber.

The organisers want to recognise everyone's participation: participants are welcomed with a gift voucher, a gift and full catering.

All our projects

Would you like to involve residents in a decision?

We design participatory processes for local governments, institutions and civil-society organisations — from framing the question to the recommendation that gets implemented.

Let's talk about it